Our Story

Our Mission

To empower every dairy producer to succeed through innovative products, cost-effective solutions, and unparalleled customer service.

About us

In 1986, Automated was founded with a simple mission: to empower every dairy producer to succeed through innovative products, cost-effective solutions, and unparalleled customer service. 

For over 30 years, Automated has been the trusted leader in the dairy industry because of our innovative solutions and unprecedented customer service. We represent some of the largest dairy equipment providers across the world to give our customers the best options and most complete product offerings possible. 

Throughout the years, Automated has listened to the needs of our customers and built a Research and Development team to expand our product offerings by manufacturing our own solutions and niche products. We can provide dairy producers custom solutions that can’t be found anywhere else on the market.

Automated is headquartered in Jerome, Idaho. What began just as a single warehouse over 30 years ago has expanded to seven locations across the western United States in Idaho, California, and Nevada.

Our reach goes well beyond just our service centers as we have setup over 10 dealers across the country with our innovative solutions.

Our extensive product portfolio, over 30 years of experience in dairy service, maintenance, supplies, route services, project management, innovation, and electrical has enabled Automated to be the leader in this ever-evolving industry and help usher in change to dairy producers around the world.

Our Values



We are constantly learning to be better tomorrow than we are today


Professional Appearance

We take pride in the way we look and in the work that we perform



We work together because as a team every role is critical to our success



We are honest, ethical, and respectful.


Positive Attitude

We are always positive and optimistic about ourselves and others


Safety First

Safety is the highest priority when making any decision


Best Solution





Automated was founded by Jerry and Susan Higley in Jerome, Idaho.


Nampa, Idaho

Automated expands it's reach into the Treasure Valley with a service center in Nampa, Idaho.


Rupert, Idaho

Automated opens their third location in the Gem State with their Rupert Service Center


Fallon, Nevada

Automated opens it's first location outside of Idaho in Fallon, NV.


Tulare, California

The first Automated service center in California is opened in Tulare. 


Modesto, California

Automated opens their second California location in Modesto


Innovation Center

The Automated Research and Development team begins operating out of the Innovation Center.

Meet our Suppliers